Wokingham Privacy Policy

1. Information Collected by Wokingham

Wokingham collects and processes several types of personal information, including:

2. How Wokingham Uses Your Information

Wokingham uses your personal information for the following purposes:

• Wokingham Services (Contract Performance):
  • Processing and managing your vehicle rental bookings and agreements in Wokingham. Verifying your identity and confirming you meet our rental criteria. Coordinating vehicle collection and return at our Wokingham locations. Processing payments and handling deposits and additional charges.
• Wokingham Customer Communication (Legitimate Interest/Contract Performance):
  • Sending booking confirmations, updates, and rental information for Wokingham. Responding to your inquiries and providing customer support. Notifying you of changes to our services or policies.
• Wokingham Marketing (Consent/Legitimate Interest):
  • Sending promotional offers, newsletters, and service updates by Wokingham when you have consented or Wokingham has a legitimate interest. You can opt out at any time.
• Wokingham Service Update (Legitimate Interest):
  • Monitoring Wokingham website to improve user experience and functionality. Conducting research to develop Wokingham vehicle fleet and services.
• Wokingham Compliance (Legal Obligation):
  • Complying with legal, regulatory and tax requirements affecting Wokingham. Preventing fraud and maintaining service security across Wokingham. Resolving disputes and enforcing terms and conditions for Wokingham services.

3. Wokingham Information

Wokingham may share your personal information with:

• Wokingham Providers: Third-party companies that help Wokingham deliver its services, such as payment processors, IT support providers, and maintenance services. These providers are contractually obliged to protect your data.

Wokingham does not sell your personal information to third parties for marketing purposes.

4. Data Protection

Wokingham applies appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include encryption, access controls, secure servers and regular security assessments. No internet transmission or electronic storage is completely secure, and absolute protection cannot be guaranteed.

5. Data Retention (Wokingham)

Wokingham retains your personal information only for as long as necessary to fulfill the purposes for which it was collected, including meeting legal, accounting, or reporting requirements. Retention periods vary by the type of information and the circumstances of processing.

6. Your Rights in Wokingham

Under UK data protection law, Wokingham residents have the following rights:

• Rights of Access: Request a copy of the personal information Wokingham holds about you.

To exercise these rights, please contact Wokingham Borough Council using the details below.

7. Cookies and Tracking — Wokingham

Our Wokingham website uses cookies and similar technologies to improve your browsing experience, analyze site traffic, and personalize content. You can manage your cookie preferences through your browser settings.

8. Wokingham Updates

Wokingham may update this Privacy Policy periodically to reflect changes in its practices or legal requirements. Updates will be posted on this page with a revised Last Updated date. Wokingham recommends that you review this policy regularly.

9. Contact Wokingham

For questions about this Privacy Policy or our data practices, please contact Wokingham Borough Council: